The warranty form must be submitted within 90 days of installation. All fields must be filled out, including proof of invoice and operation. Our warranty covers Pixel Lights products installed following our recommended installation procedure.
**Your warranty will not cover “Hotplugged Lights.” This means lights that have been plugged into the controller while it is plugged into a power source. To insure this does not happen, unplug the controller from the outlet and then plug in your strings.**